[T2] Warning about Partsgeek

[david raistrick]

dont forget your credit card company (..less so if you used a debit
card...which is why those never get used by me) may be of assistance
there.


On Wed, Dec 5, 2018 at 4:23 PM Dave Gillingham <dave at coronado-realty.com> wrote:
>
> Fellow bus owners:
>
> I recently made the unfortunate mistake of purchasing a steering box for my
> 73 bus from Partsgeek.  The steering box looked nice coming out of the box,
> but was junk.  I obtained an RMA from Partsgeek, boxed it up and sent it
> back - having to pay the postage, installation and removal costs.  A couple
> of months later I noticed that I had not received a refund, so I called
> Partsgeek to see why not.  They say they cannot find the part without the
> postal tracking number (since the part actually goes back to the
> supplier).  I had thought the RMA *was* the tracking number but the RMA
> appears to be useless for tracking the return.  The bottom line is after
> some astonishingly snotty emails from Partgeek customer service, they
> simply will not refund my money.  I strongly recommend my fellow bus owners
> avoid this company.
>
> Dave Gillingham
> '73 Panel
> '73 Sunroof bus
> '71 Westy
> Coronado, CA
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